Empowering Businesses for a Smarter, More Sustainable Future
As we look towards 2026, workplace technology continues to evolve rapidly, redefining how people connect, collaborate, and deliver results. Artificial intelligence (AI), hybrid working, and sustainability-led innovation are no longer emerging ideas; they are the foundation of the modern workplace.
According to Grand View Research, the global managed services market is projected to grow at a compound annual rate of over 14% from 2025 to 2030, reaching $731 billion. Meanwhile, Quocirca’s Future of Work 2030 report reveals that two-thirds of IT decision-makers plan to increase AI investment in the coming year.
At Ethos, we believe technology should make work simpler, smarter, and more meaningful. As a trusted Workplace Technology Partner, we help organisations bring people and technology together to improve productivity, strengthen security, and deliver measurable sustainability outcomes.
Below, we explore five key technology trends shaping the workplace of 2026, and how Ethos helps organisations turn innovation into opportunity.
1. AI-Driven Workflows: From Automation to Intelligence
Artificial intelligence has evolved from an exciting concept into a practical business enabler. From automating document-heavy processes to generating real-time insights, AI is transforming how teams work and make decisions.
Solutions such as Microsoft 365 Copilot, Power Platform, and Intelligent Document Processing (IDP) are already helping businesses improve speed, accuracy, and efficiency.
Ethos supports organisations in implementing AI responsibly through our Automation and Workflow Transformation services. By integrating tools like DocuShare Flex and Microsoft’s AI ecosystem, we help teams eliminate repetitive tasks and focus on higher-value work.
Did you know? According to Quocirca, 28% of IT leaders say productivity improvement is the top benefit of AI adoption.
AI isn’t about replacing people; it’s about empowering them to work smarter and achieve more.
2. Hybrid Collaboration: Connecting Teams Without Limits
Hybrid working is now a permanent part of the business landscape. However, ensuring consistent, high-quality collaboration across locations remains a challenge for many organisations.
The answer lies in creating intelligent, inclusive workspaces that enable seamless communication wherever people work.
Ethos delivers this through Audio-Visual (AV) and Unified Communications solutions, including Room in a Box, Microsoft Teams and Zoom integration, and workspace monitoring tools. These solutions make collaboration intuitive and reliable, helping teams stay connected whether in the office, at home, or on the move.
By combining collaboration technology with proactive support, Ethos helps organisations build hybrid workplaces that enhance engagement, culture, and performance.
3. Cybersecurity and Trust: Protecting the Digital Workplace
As workplaces become more connected, digital trust has become a core business priority.
According to Quocirca, 41% of IT leaders cite data privacy and security as their top concern when implementing AI.
Ethos helps organisations strengthen their defences through Managed IT and Cybersecurity Services. Our layered approach, based on Zero Trust principles, includes Endpoint Detection and Response (EDR), Multi-Factor Authentication (MFA), vulnerability management, and dark web monitoring.
These measures work together to protect data, users, and devices across every environment, ensuring businesses can innovate securely and confidently.
At Ethos, cybersecurity isn’t just about protection. It’s about creating the trust and resilience that enable growth.
4. Sustainable Technology: Building a Greener Workplace
Sustainability is now a strategic priority for every organisation. Companies are under increasing pressure to demonstrate measurable progress on reducing emissions and improving efficiency.
Industry insights from Grand View Research and Quocirca indicate that sustainability and carbon performance metrics are now playing a central role in IT procurement, as organisations seek technologies that strike a balance between performance and environmental responsibility.
Ethos integrates sustainability into every layer of our service offering. From PrintReleaf’s carbon offsetting and energy-efficient devices to Device as a Service (DaaS) models and telemetry-based carbon tracking, we provide clients with the tools to monitor and manage their environmental impact.
By embedding sustainability analytics into workplace technology, Ethos helps organisations achieve their ESG goals while improving performance and reducing costs.
5. Flexible Technology Models: Driving Agility and Control
In today’s rapidly changing economy, flexibility and cost control are essential. Businesses require technology that scales, adapts, and evolves in response to their changing needs.
Ethos provides this agility through Device as a Service (DaaS) and Technology as a Service (TaaS) models. These flexible solutions allow organisations to access the latest hardware, software, and support through simple subscription-based contracts — eliminating large upfront costs.
Using AI-powered telemetry and lifecycle analytics, Ethos helps organisations monitor device usage, optimise performance, and reduce waste.
The result is a workplace that’s agile, efficient, and built for the future.
Looking Ahead: Creating the Intelligent, Sustainable Workplace
The most successful organisations will be those that view technology as a connector, uniting people, processes, and purpose.
By embracing AI, automation, hybrid collaboration, cybersecurity, and sustainability, businesses can create workplaces that are not only smarter but also more human and resilient.
At Ethos, we bring this vision to life through our Workplace Technology Services, enabling organisations to transform how they work, collaborate, and grow.
Start Your Digital Transformation Journey with Ethos
Every organisation is on its own digital journey. Whether your focus is improving collaboration, embedding sustainability, or leveraging AI, Ethos is here to help.
Our team can assess your current workplace technology environment and design a strategy that enhances efficiency, security, and sustainability.
Get in touch today to arrange your free Business Technology Health Check and discover how we can help your organisation thrive in 2026 and beyond.