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Case Study

Bates Wells

Legal

Proving document integration using a document management system

“Environmental and sustainable responsibility is pivotal to Bates Wells business requirements.”

The Challenge

Ethos has worked with Bates Wells, a London-based law firm, for over 15 years. Hosting a traditional Print Room, and floor-based equipment, Bates Wells takes a responsible approach towards sustainability and the environmental impact of
their business and the wider community.

Environmental and sustainable responsibility is pivotal to Bates Wells business requirements. Ethos’ portfolio of complementing traditional managed document services, with a truly valued partnership, is commensurate with Bates Wells outstanding sustainability efforts.

Bates Wells are a purpose-driven law firm and the first UK law firm to be a B Corp, meaning they consider the impact of decisions on their people, clients, suppliers, community, and the environment. 

With businesses focusing solely on maximising profit while doing some good deeds on the side – isn’t sustainable. Corporate Social Responsibility is a start, but it’s only a start. Instead, Bates Wells are part of the movement that puts profits and purpose on equal footing. Both must be present for the long-term sustainability of business.

The Solution

The relationship with Bates Wells has developed over the years, branching into digitisation and integration. In line with this, Ethos integrated SharePoint into iManage as Bates Wells practice management solution.

In addition, Ethos provides Bates Wells with a scanning and archiving solution, collecting legacy files and converting them into an electronic format. This has aided in the backlog of boxes, reduced the need for physical filing cabinets and allowed effective remote working.

Digitalisation

Introducing automation and integration has allowed Bates Wells to reduce their manual processes, internal resources, and human error and has allowed for effective remote working.

Cost Control

Digitising documents has reduced the amount of paper consumption and storage required and integrated applications for more streamlined processes.

Carbon Footprint

Digitising a business paves the way in streamlining processes, reducing costs, improving operational efficiency, and ultimately reducing their carbon footprint.

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