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Case Study

Aesop

Retail

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Enhancing Aesop’s Print Management with a Fully Integrated Solution

Addressing Aesop’s Print Management Challenges

Aesop required a secure and efficient print management environment that could support its rapidly expanding business. The company aimed to:

  • Enhance security by ensuring a fully managed and automated print service with authentication.
  • Improve efficiency by streamlining document workflows across its UK and international locations.
  • Implement a standardised approach to print management that aligns with L’Oréal’s broader operational strategy.

Industry Trends Driving the Need for Change

As Aesop expanded, the need for a seamless print solution became more evident. Staff frequently travelled between global offices, requiring a consistent and intuitive system to release print jobs securely. Ensuring a uniform experience across locations was critical for maintaining productivity and reducing operational disruptions.

What Aesop Sought in a Solution

Aesop required a fully managed service that:

  • Provided a software solution for seamless integration between global offices.
  • Enabled authentication and secure job release for travelling employees.
  • Delivered a resilient and streamlined approach to print management.

Why Our Solution Stood Out

Our expertise in print management, combined with our strong partnerships with industry leaders, positioned us as the ideal provider. Our solution offered:

  • Affinity with leading industry partners, aligning with Aesop’s existing business standards.
  • Best-of-breed print management solutions, leveraging our multi-brand capabilities to deliver the most appropriate solution.
  • A flexible approach that ensured Aesop received the most effective solution tailored to its needs.

Implementation and Execution

Deployment by our in-house technical teams ensured a smooth transition with minimal disruption. The solution included:

  • Print management software for workflow integration, security, and authentication.
  • A combination of hardware solutions to optimise efficiency.

Overcoming Implementation Challenges

The implementation process was seamless, thanks to our proactive approach and expertise. Working closely with Aesop’s internal teams ensured that all security and workflow integration requirements were met without complications.

What Aesop Sought in a Solution

The implementation process was seamless, thanks to our proactive approach and expertise. Working closely with Aesop’s internal teams ensured that all security and workflow integration requirements were met without complications.

The Benefits of Our Managed Print Solution

Since implementing our solution, Aesop has experienced significant improvements, including:

  • Cost savings: Reduction in unnecessary print costs through managed workflows.
  • Enhanced productivity: A seamless, secure print environment that supports business operations.
  • Consistent global experience: Employees travelling across offices can easily authenticate and release print jobs, improving efficiency and security.
  • Full support and service: Aesop benefits from our in-house help desk, remote support, and engineers, ensuring continuous operational success.

Why Retailers Choose Our Print Management Solutions

Retail businesses like Aesop benefit from our ability to work under time constraints while providing fully supported services throughout business hours. Our in-house service desk offers remote sessions and dedicated engineers, ensuring swift issue resolution and minimal downtime. Additionally, our integration and automation team provide a reliable and responsive support structure, making us the ideal partner for global retailers seeking streamlined print management solutions.

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