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About

We get to the heart of our customer's business objectives.

Our bespoke service allows us to create solutions that ensure you get the most outstanding possible value from the technology deployed.

About Ethos
Global Presence
Our Commitment
Careers

About Ethos

At Ethos, we empower businesses to streamline their workplace technology infrastructure. In today’s fast-paced business environment, we help overcome challenges such as inefficient processes, security vulnerabilities, and rising costs.

As your dedicated workplace technology services partner, we enable you to boost productivity, enhance security, and drive profitability with tailored solutions that adapt to your unique business needs.

Global Presence

Managing a complex mix of external providers can significantly burden any IT team – particularly those in global organisations. Managing the transition between providers and coordinating upgrades, services, and support requires specialist knowledge and is highly time-intensive.

We work as part of your extended team, complementing your IT team’s skill set and domain knowledge. Working with your IT team, we give your business access to our technical expertise, the network of providers and the complete Ethos service wrap.

Company Approach

Resolving inefficient communications between offices is an easy way to increase your organisation’s productivity and lower costs dramatically. We understand how to enable all of your offices to communicate better, simply and cost-effectively through collaborative working tools.

Our “whole company” approach examines how integrating new technologies can deliver better communication between your entire workforce, regardless of location.

Communication

Our Managed Print & IT Services solutions are designed to maximise your efficiency, reduce costs and minimise risk, so you can keep up with your customers and stay ahead of the competition.

We’re able to meet your UK and International requirements. We deliver a superior service where Service Level Agreements (SLAs), administration and technical complexity are simplified.

24x7 Support

We provide global support for your communications infrastructure, accommodating local time zones and considering language.

Thanks to our dedicated service team, we can remotely support your business, wherever you are, 24/7, whenever issues arise, ensuring it is always business as usual.

Dedicated Account Manager

Dealing with many manufacturers and providers often means being passed from person to person when solving simple issues such as ordering parts.

We provide our customers with a dedicated Account Manager who continually monitors and optimises your solution, ensuring that you only have the services you require and that costs are kept to an absolute minimum.

What our customers say

We value strong relationships tremendously and have seen the benefits they bring to our business. Customer feedback is vital in helping us get it right.

I was thrilled with the response from Ethos when we developed a quality issue with our machine. The engineer was professional, knowledgeable, polite, clean, and diligent. The machine is now running wonderfully. Thank you.
Ethos has always been helpful in supplying, maintaining, and assisting us. Their advice has been sound and useful. They have been a valuable partner for our organization, and we can't thank them enough.
We were impressed with the same-day service we received today. Thank you! That's invaluable to any business. I highly recommend Ethos!
The two engineers arrived early and were well-dressed they were here. If only all companies could be so well represented by their staff.
We recently had the pleasure of working with a printer engineer who provided us with an outstanding service experience. His expertise, friendly demeanor, and technical prowess were truly commendable. We are thrilled to share our positive experiences and highly recommend his service to anyone needing printer repairs or maintenance.
The printer wasn't printing clean pages, we came out the same day, identified the problem and, ordered the part we needed, also replaced other items on the machine! Great, quick, friendly service.
I always receive excellent service from my usual engineer. He is efficient and informs me of everything he does to my printers. I know I can email him or the service desk at any time, and they are always quick to answer any queries I may have. He also leaves everything clean and tidy when he leaves.
Helpful Service Team and 1st class support from Account Manager. They always work hard to get any issues resolved as quickly as possible. I would definitely recommend them as a company.
We've been working with Ethos for over 15 years. During this time, they have been a great supplier; their customer service and speed in fixing problems are reasons to rent our printers from them. During this time, they have been a great supplier; their customer service and speed in fixing issues are exceptional. I can't recommend them enough.

Our Commitment

Experience

Over 30 years of Managed Print Service Experience

Coverage

Nationwide coverage with branches in key areas of the UK, with a London head office

Flexible Leasing

Highly competitive and flexible leasing rates designed around your business needs

Solutions

A portfolio of products from Multifunction devices to software solutions that compliment

Local Engineers

National cover of support from our very own in-house engineer pool

Consultative Approach

A strategy-led consultative approach to ensure the right solution for your business

Automated Alerting

Active alerts are automatically sent to our dedicated teams allowing us to manage your devices proactively

Consumables

Monitoring print usage allows automated alerts to eradicate unnecessary consumable orders

Careers

We are proud to be accredited by both the Living Wage Foundation and to be a Gold Standard Employer measured by the Mayor of London’ Good Work Standard.

Our Inclusive and Diverse Culture, coupled with our wellbeing offerings ensure that all our people thrive in both their career and their personal lives, creating opportunities and encouraging collaborations to become the best that they can be.

Ethos promotes and encourages work within local communities to ensure that everyone gives back and as a business, we have Corporate Social Responsibility at our core. Find out more about our community commitment here.

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© Copyright 2024. Registered in England & Wales. Registration Number: 2730700; VAT no: GB: 843 4984 93

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