Ethos Group Achieves ISO9001 & ISO14001 Recertification
About Services Print Room as a Service Managed Print Security Visitor Management Accreditations Insights Contact About Support Contact Menu Ethos Group Achieves ISO9001 & ISO14001 Recertification January 19, 2024 Share this story Learn more Contact us The Ethos Group are thrilled to announce the successful recertification of ISO9001 and ISO14001, underscoring our unwavering commitment to quality and environmental management. These certifications are not just badges of honour; they signify our dedication to delivering the highest quality products and services while ensuring environmental responsibility. Let’s explore these certifications and how they benefit our valued customers. Understanding ISO9001: A Benchmark for Quality ISO9001 is a globally recognised standard for quality management systems (QMS). It provides a framework for organisations to ensure consistent product and service quality. This standard focuses on various aspects of quality management, including customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision-making, and relationship management. For the Ethos Group, holding an ISO9001 certification means our customers can trust that our products and services meet stringent quality standards. We have established and maintained a QMS that ensures consistency, efficiency, and continual improvement, ensuring every customer interaction meets high-quality benchmarks. The Significance of ISO14001: Our Environmental Commitment ISO14001 sets the standard for an effective environmental management system (EMS). It helps organisations improve their environmental performance through more efficient use of resources and waste reduction, gaining a competitive advantage and the trust of stakeholders. By achieving the ISO14001 certification, Ethos Group demonstrates a profound commitment to environmental stewardship. This certification means we are actively working to minimise our environmental footprint, comply with applicable laws and regulations, and continuously improve in these areas. For our customers, this translates to the assurance that they are partnering with a company that cares for and actively works towards a sustainable future. What This Means for Our Customers The recertification of ISO9001 and ISO14001 is more than just a compliance achievement for Ethos Group; it’s a promise to our customers. Here’s what it means for you: Assured Quality: Our adherence to ISO9001 standards guarantees that the products and services you receive are of the highest quality every time. Consistent Service: Our quality management system ensures consistency in our service delivery, meaning you can expect the same high level of service in every interaction. Environmental Responsibility: Partnering with us means collaborating with a company as committed to environmental sustainability as you are. Our ISO14001 certification assures you of our efforts in environmental protection and sustainability. Continual Improvement: These certifications are not one-time achievements. They require ongoing improvement, which means we constantly evolve and enhance our processes to serve you better. At Ethos Group, the recertification of ISO9001 and ISO14001 is a testament to our dedication to quality and environmental responsibility. For our customers, this means partnering with a company that provides exceptional products and services and is committed to a sustainable, quality-driven future. We are proud of this achievement and excited to continue delivering excellence and sustainability in all we do. Careers Corporate Responsibility Global Presence Modern Slavery & Human Trafficking Policy Privacy Policy Sustainability Terms & Conditions Ethos Head Office, 72 Leadenhall Market, London, EC3V 1LT Facebook Twitter Youtube Linkedin
Ethos Group Holdings Sales and Marketing Year Start Meeting
About Services Print Room as a Service Managed Print Security Visitor Management Accreditations Insights Contact About Support Contact Menu Ethos Group Holdings Sales and Marketing Year Start Meeting January 16, 2024 Share this story Learn more Contact us On Friday, January 12th, 2024, Ethos Group Holdings gathered its Sales and Marketing teams in Reading for a dynamic and insightful year-start meeting. Clive Hamilton, Group Managing Director, and Paul Roberts, Chief Operating Officer, hosted the event. The meeting was a comprehensive review of the achievements in 2023 and a strategic look forward to 2024. Reflecting on 2023 Overview The meeting started with thoroughly reflecting on the previous year and exploring key events, successes, and growth areas. The Group took stock of the overall business performance in 2023, celebrating milestones and acknowledging the efforts of the teams across Ethos MPS, Ethos Major accounts, EIS, Pinnacle Complete Office Solutions, Send DM, and Walters. Rewards and Recognition One of the highlights was acknowledging the teams’ outstanding performance through rewards and recognition. Ethos MPS, Ethos Major accounts, EIS, Pinnacle Complete Office Solutions, Send DM, and Walters were all recognised for their exceptional contributions in 2023. Guest Speakers The event featured insights from industry leaders, with guest speakers from Xerox, Konica Minolta, and The Sans Institute, all sharing their perspectives. Breakout sessions by EIS, Send DM, and Xerox provided attendees with an overview and discussions on how to accelerate business opportunities. Looking Forward to 2024 The Year Ahead The second part of the day shifted focus to the promising prospects of 2024. Clive Hamilton and Paul Roberts outlined the goals and targets for the upcoming year, emphasising the collective vision for the Group. Marketing Update The detailed marketing update delved into the strategies that would drive the Group forward in 2024. Discussions centred around the content calendar, ensuring a well-planned and cohesive approach to marketing efforts. Online stats were analysed, providing valuable insights to refine and optimise digital strategies. 2024 Rewards and Recognition Incentives To motivate and inspire the teams, the meeting concluded with a preview of the rewards and recognition incentives for the year ahead. This forward-thinking approach highlighted the company’s commitment to fostering a culture of excellence and acknowledging the dedication of its employees. The Sales and Marketing Year Start Meeting was a resounding success, offering a comprehensive review of the past and a strategic roadmap for the future. With a commitment to excellence, innovation, and collaboration, the Group is poised for another year of growth and success in the competitive business landscape. Careers Corporate Responsibility Global Presence Modern Slavery & Human Trafficking Policy Privacy Policy Sustainability Terms & Conditions Ethos Head Office, 72 Leadenhall Market, London, EC3V 1LT Facebook Twitter Youtube Linkedin
Ethos, Your 2024 Solutions Provider
About Services Print Room as a Service Managed Print Security Visitor Management Accreditations Insights Contact About Support Contact Menu Ethos, Your 2024 Solutions Provider January 4, 2024 Share this story Learn more Contact us We pride ourselves on being our customers trusted partner in navigating the evolving business landscape of 2024. We routinely present our suite of advanced business solutions to our customers and stakeholders by sharing knowledge on our social media channels and website. Our services are meticulously designed to propel your operations towards unmatched efficiency and innovation with technology. Explore our portfolio and see how our services can revolutionise your business. Managed Document Services At Ethos, we understand the importance of effective document management. Our Managed Document Services encompass the entire document lifecycle, ensuring a streamlined, secure, and environmentally sustainable process. We assist businesses in reducing their carbon footprint, enhancing data security, and achieving unparalleled document-handling efficiency. Explore more: https://ethos.co.uk/MDS/ Device as a Service (DaaS) Technology evolves rapidly, and staying ahead can be a challenge. With our Device as a Service offering, we provide the latest in technology hardware and software and comprehensive support in a cost-effective monthly package. This service ensures your business is always equipped with cutting-edge technology, minus the hassles of constant upgrades and asset management. Explore more: https://ethos.co.uk/daas/ Managed IT Services Our Managed IT Services are tailored to remove the complexities of technology management from your daily concerns. We offer everything from proactive system maintenance to expert IT support, ensuring your IT infrastructure is robust, reliable, and always up to date. Our scalable and customisable solutions perfectly align with your unique business requirements. Explore more: https://ethos.co.uk/it-support-services/ Process Automation Our Process Automation solutions transform tedious, manual tasks into streamlined, automated processes. By integrating AI and machine learning, we empower businesses to enhance productivity, minimise errors, and redirect focus to strategic initiatives that require a human touch. Explore more: https://ethos.co.uk/process-automation/ Digitalisation Digitalisation is at the heart of modern business successes. Our services focus on transitioning your operations into the digital realm. From digitising traditional processes to adopting digital tools for enhanced customer engagement, we guide your journey towards a formidable digital presence. Explore more: https://ethos.co.uk/digitisation/ Robotic Process Automation (RPA) RPA stands as a cornerstone of modern operational efficiency. Our RPA solutions deploy software robots to manage routine, rule-based tasks, significantly boosting process speed and accuracy. This automation enhances efficiency and eradicates human error, ensuring a higher level of consistency in your business operations. Explore more: https://ethos.co.uk/RPA At Ethos, we pride ourselves on understanding and adapting to the unique challenges and needs of each business we partner with. Our approach goes beyond mere technology integration; it’s about transforming and future-proofing your business in a digital-first world. We are dedicated to delivering tailor-made solutions that meet and exceed your expectations. Our commitment at Ethos is to be more than a service provider; we aim to be a valuable partner in your business journey. Let us empower you with state-of-the-art solutions, helping your business succeed and thrive in 2024. Careers Corporate Responsibility Global Presence Modern Slavery & Human Trafficking Policy Privacy Policy Sustainability Terms & Conditions Ethos Head Office, 72 Leadenhall Market, London, EC3V 1LT Facebook Twitter Youtube Linkedin
Lest we forget
Lest we forget Our Team’s Tribute on Remembrance Day As we approach Remembrance Day, it is a time for reflection, respect, and gratitude. This day, deeply rooted in our history and hearts, is an occasion to commemorate those who have bravely served our nation, their sacrifices shaping the world we live in today. Our team at Ethos/ Pinnacle/ Walters shares their personal connections and feelings towards this significant day, bringing to light the diverse yet unified sentiments that Remembrance Day evokes in each of us. We asked our team what Remembrance Day means to them, and some have been kind enough to share their words with us. Join us in reading their comments below Clive Hamilton, Group Managing Director, Pinnacle “As someone that served in the Navy in the Helicopter support fleet (RFA) as a young boy entrant going through training at 16 and joining my first ship at 17 years old, then four months later serving in the Falklands conflict, Remembrance Day gives me the opportunity to pay respect to all that have served. Gave their all for their country and to all the families that let their loved ones do a job in protecting our country. It’s also a time to appreciate what I have, as when I was 17 years old, I was still a child that didn’t really take life too seriously, it seemed like an adventure not a war. After the Falklands I stayed in for another five years during the (some say the heights of) Cold War of the 80`s.” Lisa Mawditt, Accreditations Manager, Ethos “Personally, it’s a day to reflect on my Great Uncle Charlie who was killed before he reached the age of my youngest daughter. My father who spent time in Germany after the Second World War ended in operations to rebuild industry. My dear friend who fought in the Falkland’s war and my nephew who is serving in the army now… but it so much more. It’s a moment in time to stop and reflect with pride on the immense sacrifice that people who went before us gave so that we could live as we live today. Without this courageous generation each and every person’s life would be different. It is a day to remember, marked with great sadness and great pride, a day to talk and educate our future generations in the hope that the day is always a day of remembrance into the future in the hope that peace can be preserved, and humans can learn and live in acceptance of each other with celebration of our differences.” Peter Billinghay, Strategic Account Director, Walters “I have been fortunate not to lose anyone in a conflict but can clearly remember the Falklands and Gulf Wars, not to mention the awful wars that are taking place today, with such a sad loss of life. Remembrance focusses your mind and is an opportunity to honour and respect these brave people from the past and those currently in the armed services. My son-in-law is a Wing Commander in the RAF so it has particular relevance. As you get older it also focusses your mind on family, friends and colleagues that have past (not that you ever forget them) and makes you realise how lucky we are.” “upon the waters where they did go There are no crosses row on row Yet those who lie beneath the sea Can rest in peace your country`s free”. E.C. Boulton
ISO 45001 Recertified
ISO 45001 Recertified 2023 Ethos Receives Recertification in ISO 45001, Reinforcing Commitment to Occupational Health and Safety Ethos, a leading Document and Process Automation company, is pleased to announce the successful recertification of the ISO 45001 accreditation, reaffirming our dedication to maintaining the highest Occupational Health and Safety (OH&S) standards within our organisation. ISO 45001 is a globally recognised standard that sets the framework for establishing, implementing, maintaining, and continually improving an OH&S management system. This recertification underscores Ethos’s unwavering commitment to ensuring the well-being of our employees and all stakeholders in the workplace. Achieving recertification in ISO 45001 signifies Ethos’s dedication to: Safety Culture: We have embedded a strong safety culture throughout our organisation, ensuring safety is everyone’s responsibility. Risk Management: Our robust risk management processes help identify and mitigate potential hazards and health risks effectively. Legal Compliance: We adhere to all relevant legal requirements and regulations to guarantee the safety and health of our workforce. Continuous Improvement: Our commitment to continual improvement ensures that our OH&S management system evolves to address new challenges and opportunities. Employee Engagement: We actively engage our employees, fostering a workplace where they are encouraged to report safety concerns and participate in safety initiatives. Ethos Accreditations Manager, Lisa Mawditt, expressed their pride in this achievement, stating, “I am thrilled that we have again successfully regained certification of ISO45001. It really is testament to the work of the whole team and the positive culture we have created with everyone having a voice, enabling the safety of our staff and continual improvement throughout our business processes” By maintaining ISO 45001 certification, Ethos not only reinforces its dedication to the safety of its workforce but also demonstrates to its clients and partners that safety is paramount in every aspect of its operations. For more information about Ethos and its commitment to Occupational Health and Safety, please visit https://www.isoqsltd.com/
Proudly Sponsoring the English Veterans Awards 2023
About Services Print Room as a Service Managed Print Security Visitor Management Accreditations Insights Contact About Support Contact Menu Proudly Sponsoring the English Veterans Awards 2023 September 22, 2023 Share this story For more information please visit Veterans Awards In Association with The ABF Soldiers’ Charity and proudly supporting the Royal Navy and Royal Marines Charity, Ethos was honoured to attend the 2023 English Veterans Awards on 21st September at the Village Hotel Bristol. Recognising our Veterans in Business, Fitness, Sport, and the wider community, those reservists doing great things, and the Companies that support our Military Community! England has a vast number of highly successful Armed Forces Veterans who have made the transition from the Military to civilian life. The awards evening rewards these veterans who have gone above and beyond and excelled in their relevant fields, serving as role models for future service leavers. The evening aims to identify individuals who excelled even during the most challenging periods! The English Veterans Awards are open to all Military Veterans doing great things in England, Reservists who are going above and beyond, and those companies that go the extra mile to support or recruit from our community! Ethos was proud to sponsor the Reservist of the Year award presented by Clive Hamilton, Pinnacle Complete Office Solutions Managing Director on behalf of Ethos. Congratulations to Shehan Hettiaratchy, who won the award, and to all the nominees and winners of the evening. Their exceptional contributions and accomplishments inspire and uplift the military community and the wider society. Related Stories More Fundraising for SSAFA! Our commitment to support SSAFA Ethos Supports the South Coast Challenge in aid of Thames Valley Air Ambulance. Highest Badge of Honour Child Care Deposit Scheme One Love Soup Kitchen Donation Careers Corporate Responsibility Global Presence Modern Slavery & Human Trafficking Policy Privacy Policy Sustainability Terms & Conditions Ethos Head Office, 72 Leadenhall Market, London, EC3V 1LT Facebook Twitter Youtube Linkedin
How to prevent IT downtime becoming company downtime
About Services Print Room as a Service Managed Print Security Visitor Management Accreditations Insights Contact About Support Contact Menu How to prevent IT downtime becoming company downtime July 20, 2023 Share this story Learn more Managed IT Services Contact us As the summer holiday season approaches, you may be wondering who can manage IT systems when key staff members are on annual leave. If only one or two people hold the expertise to keep your IT infrastructure up and running, it’s daunting to think how to deal with unforeseen IT issues. This is a good moment to consider the benefits of year-round managed IT services to supplement your team and avoid any decreased productivity from downtime. In this blog, we consider 5 benefits of managed IT services for small and medium-sized businesses and organisations: 1 Always-on IT monitoring The major benefit of outsourcing IT functions is access to reliable IT support with round-the-clock monitoring and support so you can take leave yourself knowing your systems are looked after. With a managed service provider taking care of routine maintenance, updates and backups, you can focus on your core competencies and strategic initiatives, knowing that the IT infrastructure is in safe hands. A managed service provider will also proactively maintain systems, detecting and resolving potential problems before they escalate to ensure continuous operations. 2. Predictable technology costs Another primary benefit of managed IT services, particularly for small companies, is the cost savings they offer. Instead of growing an in-house IT department, outsourcing IT operations can prove to be a more cost-effective solution. All-inclusive IT packages mean you pay for only the services you need, when you need them. A flat-rate predictable cost structure helps companies allocate their budgets more predictably and avoid unexpected expenses. 3. Up-to-date IT expertise You may have experienced that finding IT professionals to hire is difficult, particularly if you’re competing with larger organisations. Managed IT services bridge this gap by providing access to experienced IT consultants. These professionals stay up to date with the latest industry trends such as cloud services, security protocols and best practices, ensuring that you receive top-notch IT support and guidance. 4. Security and data protection Cybersecurity threats pose a significant risk to your business or organisation, which realistically may lack the robust security measures and protocols implemented by larger corporations. Managed IT services provide comprehensive security solutions, including advanced firewalls, intrusion detection systems, antivirus software and data encryption. A good managed services provider will also conduct regular vulnerability assessments and implement proactive measures to safeguard critical business data. In the event of a cyberattack or data breach, your technology partner should have disaster recovery plans in place to minimise damage and ensure swift recovery. 5. Scalability and flexibility Managed IT services also offer the flexibility to adapt to changing business requirements. Whether it’s onboarding or offboarding users, expanding storage capacity or integrating new technologies, MSPs can quickly adjust resources to accommodate growth. This scalability eliminates the need for extensive planning, purchasing new hardware, or dealing with complex migrations, allowing you to be agile and responsive to changing market dynamics. Discover Objective Part of the Ethos Group of companies, Objective is a managed IT services provider that works with you to deliver flexible, cost-effective and best-in-class solutions to help your business grow. Discover how Objective can support you. Discover Objective Related Stories 7 steps to integrating backend systems Process automation for small and medium-sized enterprises How document conversion can save you time Device as a Service Adoption Workflow Automation in the Corporate World Hyperautomation: Revolutionising Your Business from the Inside Out Careers Corporate Responsibility Global Presence Modern Slavery & Human Trafficking Policy Privacy Policy Sustainability Terms & Conditions Ethos Head Office, 72 Leadenhall Market, London, EC3V 1LT Facebook Twitter Youtube Linkedin
NHLex
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7 steps to integrating backend systems
About Services Print Room as a Service Managed Print Security Visitor Management Accreditations Insights Contact About Support Contact Menu 7 steps to integrating backend systems June 8, 2023 Share this story Learn more Process Automation Solutions Contact us Most businesses will have unconnected, disparate backend systems operating in isolation and unable to speak to each other. The result is loss of time, productivity and a greater margin for error as manual handoffs and data entry become necessary to bridge the gaps. Many of our customers know that automated workflows can fix this problem but aren’t sure how to start. Here are our tips drawn from working with small and medium-sized companies on integration projects: Step 1: Assess your backend systems Start by identifying the key systems and processes to link to enhance efficiency as well as any gaps or bottlenecks that prevent smooth data flow. This assessment will give you a clear view of which areas will most benefit from process automation. Step 2: Define data integration points Once you have identified the systems to be linked, clearly define the integration points where data and tasks need to flow between systems, as well as the desired frequency and triggers. This step will help you outline the scope of automation and set clear objectives for the integration process. Step 3: Select an automation platform The next step is to evaluate automation tools that can effectively connect the workflow systems. Consider factors such as compatibility with existing systems, ease of implementation and scalability. At Ethos, our developers quickly connect your existing systems using an IPaaS tool with over 1,400 existing connectors and custom development if there aren’t connectors for your systems. Step 4: Map and design workflows Mapping and designing the workflows is the next step to determine how different data entities, such as customers, orders, or invoices, will be synchronised across systems. This involves understanding the data structures, formats and any required transformations to ensure seamless data flow. Step 5: Test systems integration Before going live, we recommend starting with smaller, less critical backend workflows to validate the integration process before moving on to more complex ones, ideally in a sandbox testing environment. Identify any issues or discrepancies and make necessary adjustments. Step 6: Monitor and optimise Once the new workflow is live, monitor data transfer, task execution, and system interactions to identify any anomalies or bottlenecks. It’s important to leverage analytics and reporting features to gain insights into workflow efficiency and identify areas for further optimisation. Step 7: Expand workflow automation Automation and integration are ongoing processes. Once you have established the effectiveness of integrating backend systems, look for opportunities to expand integration capabilities to other isolated systems. Customer success stories By following these 7 steps, you can say reduce manual handoffs and data entry. If you want a tech partner to support you, we can help. We develop bespoke automation solutions to bridge gaps between your disparate backend systems For inspiration, here are two real-world stories of companies that have linked their backend systems to create automated workflows. In the legal sector solicitors Roythornes is saving staff time and reducing process complexity, and in the construction sector, Ground Construction Limited is making operational and productivity gains. Get in touch to book a consultation with our automation and integration team. Related Stories Process automation for small and medium-sized enterprises How document conversion can save you time Device as a Service Adoption Workflow Automation in the Corporate World Hyperautomation: Revolutionising Your Business from the Inside Out 2023, the time to refresh and review. The time to take action. Careers Corporate Responsibility Global Presence Modern Slavery & Human Trafficking Policy Privacy Policy Sustainability Terms & Conditions Ethos Head Office, 72 Leadenhall Market, London, EC3V 1LT Facebook Twitter Youtube Linkedin
Alzheimer’s Society
Managed Document Solution