Intelligent Workplaces: The Technologies Powering 2026 and Beyond
Empowering Businesses for a Smarter, More Sustainable Future As we look towards 2026, workplace technology continues to evolve rapidly, redefining how people connect, collaborate, and deliver results. Artificial intelligence (AI), hybrid working, and sustainability-led innovation are no longer emerging ideas; they are the foundation of the modern workplace. According to Grand View Research, the global managed services market is projected to grow at a compound annual rate of over 14% from 2025 to 2030, reaching $731 billion. Meanwhile, Quocirca’s Future of Work 2030 report reveals that two-thirds of IT decision-makers plan to increase AI investment in the coming year. At Ethos, we believe technology should make work simpler, smarter, and more meaningful. As a trusted Workplace Technology Partner, we help organisations bring people and technology together to improve productivity, strengthen security, and deliver measurable sustainability outcomes. Below, we explore five key technology trends shaping the workplace of 2026, and how Ethos helps organisations turn innovation into opportunity. 1. AI-Driven Workflows: From Automation to Intelligence Artificial intelligence has evolved from an exciting concept into a practical business enabler. From automating document-heavy processes to generating real-time insights, AI is transforming how teams work and make decisions. Solutions such as Microsoft 365 Copilot, Power Platform, and Intelligent Document Processing (IDP) are already helping businesses improve speed, accuracy, and efficiency. Ethos supports organisations in implementing AI responsibly through our Automation and Workflow Transformation services. By integrating tools like DocuShare Flex and Microsoft’s AI ecosystem, we help teams eliminate repetitive tasks and focus on higher-value work. Did you know? According to Quocirca, 28% of IT leaders say productivity improvement is the top benefit of AI adoption. AI isn’t about replacing people; it’s about empowering them to work smarter and achieve more. 2. Hybrid Collaboration: Connecting Teams Without Limits Hybrid working is now a permanent part of the business landscape. However, ensuring consistent, high-quality collaboration across locations remains a challenge for many organisations. The answer lies in creating intelligent, inclusive workspaces that enable seamless communication wherever people work. Ethos delivers this through Audio-Visual (AV) and Unified Communications solutions, including Room in a Box, Microsoft Teams and Zoom integration, and workspace monitoring tools. These solutions make collaboration intuitive and reliable, helping teams stay connected whether in the office, at home, or on the move. By combining collaboration technology with proactive support, Ethos helps organisations build hybrid workplaces that enhance engagement, culture, and performance. 3. Cybersecurity and Trust: Protecting the Digital Workplace As workplaces become more connected, digital trust has become a core business priority. According to Quocirca, 41% of IT leaders cite data privacy and security as their top concern when implementing AI. Ethos helps organisations strengthen their defences through Managed IT and Cybersecurity Services. Our layered approach, based on Zero Trust principles, includes Endpoint Detection and Response (EDR), Multi-Factor Authentication (MFA), vulnerability management, and dark web monitoring. These measures work together to protect data, users, and devices across every environment, ensuring businesses can innovate securely and confidently. At Ethos, cybersecurity isn’t just about protection. It’s about creating the trust and resilience that enable growth. 4. Sustainable Technology: Building a Greener Workplace Sustainability is now a strategic priority for every organisation. Companies are under increasing pressure to demonstrate measurable progress on reducing emissions and improving efficiency. Industry insights from Grand View Research and Quocirca indicate that sustainability and carbon performance metrics are now playing a central role in IT procurement, as organisations seek technologies that strike a balance between performance and environmental responsibility. Ethos integrates sustainability into every layer of our service offering. From PrintReleaf’s carbon offsetting and energy-efficient devices to Device as a Service (DaaS) models and telemetry-based carbon tracking, we provide clients with the tools to monitor and manage their environmental impact. By embedding sustainability analytics into workplace technology, Ethos helps organisations achieve their ESG goals while improving performance and reducing costs. 5. Flexible Technology Models: Driving Agility and Control In today’s rapidly changing economy, flexibility and cost control are essential. Businesses require technology that scales, adapts, and evolves in response to their changing needs. Ethos provides this agility through Device as a Service (DaaS) and Technology as a Service (TaaS) models. These flexible solutions allow organisations to access the latest hardware, software, and support through simple subscription-based contracts — eliminating large upfront costs. Using AI-powered telemetry and lifecycle analytics, Ethos helps organisations monitor device usage, optimise performance, and reduce waste. The result is a workplace that’s agile, efficient, and built for the future. Looking Ahead: Creating the Intelligent, Sustainable Workplace The most successful organisations will be those that view technology as a connector, uniting people, processes, and purpose. By embracing AI, automation, hybrid collaboration, cybersecurity, and sustainability, businesses can create workplaces that are not only smarter but also more human and resilient. At Ethos, we bring this vision to life through our Workplace Technology Services, enabling organisations to transform how they work, collaborate, and grow. Start Your Digital Transformation Journey with Ethos Every organisation is on its own digital journey. Whether your focus is improving collaboration, embedding sustainability, or leveraging AI, Ethos is here to help. Our team can assess your current workplace technology environment and design a strategy that enhances efficiency, security, and sustainability. Get in touch today to arrange your free Business Technology Health Check and discover how we can help your organisation thrive in 2026 and beyond.
Seven Ways Workplace Technology Can Transform Productivity and Engagement
The Role of Workplace Technology in Productivity Businesses of every size are under constant pressure to deliver greater efficiency without compromising employee engagement. The right workplace technology can make this possible. According to Quocirca’s Predictions 2025, organisations are accelerating the adoption of intelligent document processing, cloud services, and AI-enabled tools to improve productivity, resilience, and sustainability. At Ethos, we take a consultative approach to workplace technology. By tailoring solutions to each organisation’s unique needs, we enable our clients to integrate systems, reduce manual effort, and create a working environment where employees can thrive. 1. Streamline Workflows with Managed Print and Document Services Ethos’ Managed Print and Document Services provide secure, efficient printing, scanning, and document workflows across the organisation. By removing bottlenecks and automating routine document tasks, employees spend less time managing files and more time adding value to the business. 2. Enable Hybrid Collaboration with AV and Digital Workspaces Today’s hybrid workplaces demand seamless communication. Our AV and Unified Communications solutions, including “Room in a Box” and Teams/Zoom-ready devices, help organisations connect their people wherever they work. Our Device as a Service (DaaS) model ensures access to the latest technology without large upfront costs, supporting both flexibility and engagement. 3. Boost Efficiency with Intelligent Automation Paper-heavy and repetitive processes can quickly drain productivity. Ethos deploys Intelligent Document Processing and custom workflow solutions that digitise and automate tasks such as approvals, HR onboarding, and finance workflows. As Quocirca predicts for 2025, adoption of automation technologies will continue to rise as businesses look for faster, error-free processes that deliver measurable results. 4. Build Confidence with Cybersecurity A secure workplace is a productive workplace. Our cybersecurity services include endpoint protection, dark web monitoring, advanced email security, and vulnerability scanning. Protecting systems and sensitive data reduces risks and gives employees confidence to work productively without disruption. 5. Enhance Collaboration with Microsoft 365 and Cloud Services Our Digital Transformation services empower teams to work smarter. By integrating Microsoft 365, SharePoint Online, and Valo Intranet, Ethos creates connected environments where information flows freely. With our cloud solutions and the Microsoft Power Platform, employees can collaborate, analyse data, and automate tasks, driving productivity and engagement. 6. Strengthen IT Resilience with Managed Services Downtime can have a major impact on employee engagement and efficiency. Ethos provides Managed IT Services, including backup, disaster recovery, and proactive IT management. With national coverage from our in-house engineers, we ensure your teams have the tools they need to stay productive, no matter what. 7. Empower Teams with AI and Data-Driven Insights With tools such as Microsoft Copilot and Fabric Consulting, Ethos helps organisations make the most of AI and data. Copilot reduces time spent on routine tasks like drafting and summarising, while Fabric brings together business data for powerful analytics and smarter decisions. Together, these solutions enhance both productivity and employee engagement by enabling more meaningful work. Ready to Unlock Smarter Working? At Ethos, we believe technology should enable people, not overwhelm them. Our tailored, scalable solutions are designed to improve productivity, reduce costs, and create workplaces where employees feel empowered and engaged. Contact Ethos today to discover how we can transform your workplace technology and help your teams work smarter.
Smarter Workflows Start Here: Reduce Admin and Reclaim Time
Too many businesses still spend hours each week on manual admin, chasing documents, entering data, or switching between disconnected tools. These inefficiencies slow teams down and limit their time on customers, innovation, or growth. Ethos delivers intelligent workplace technology solutions that reduce admin, simplify processes, and improve team productivity. Whether you’re struggling with paper-based workflows or disconnected systems, we help you create a smarter, more connected way of working. The Challenge: Disconnected Tools and Manual Workflows Even with digital tools in place, businesses often deal with: These issues lead to delays, errors, and lost productivity. Unsurprisingly, the intelligent process automation market is expected to surpass $34 billion by 2029, as businesses seek efficient ways to improve operational performance. The Solution: Intelligent Workplace Technology from Ethos Ethos helps you streamline your daily operations by integrating smart technology that fits the way your teams work. We enable you to: Our solutions are secure, scalable, and supported by our national team of in-house engineers and service desk, so you’re always covered. The Result: Increased Productivity, Lower Costs Streamlining workflows and reducing manual admin delivers measurable benefits across the business. With the right technology, teams can work more efficiently, make fewer errors, and stay focused on high-value tasks. Businesses typically see: With less time spent on routine admin, your teams can focus on what drives performance and growth. Take the Next Step Looking to streamline your workflows and improve team efficiency? Book your free business audit with Ethos and discover how intelligent workplace technology can help you reduce admin, integrate your systems, and unlock smarter ways of working.