How Did Businesses Navigate Workplace Change in 2025 and Where Did Ethos Support Them Most?
2025 has been a year defined by rapid workplace transformation. Businesses have been balancing hybrid work, increased cybersecurity pressures, rising expectations around sustainability and the growing influence of AI and automation. The simple takeaway is that most businesses’ focus was on clarity, resilience and smarter workplace technology. Throughout the year, Ethos supported teams by helping them streamline operations, strengthen security and work more efficiently. Here are the key themes that shaped 2025, along with the questions business leaders most frequently asked us at Ethos. How Did Businesses Use AI and Automation to Work Smarter? AI and automation have become essential tools, rather than long-term aspirations. Business leaders wanted practical ways to reduce manual work, improve accuracy and speed up everyday tasks. How businesses applied automation to remove inefficiencies As soon as teams experienced tangible time savings, confidence in adopting AI-driven tools increased significantly. How Did Businesses Strengthen Their Cyber Resilience? Cybersecurity remained one of the biggest concerns throughout 2025. With hybrid work now the norm and attacks becoming increasingly sophisticated, businesses are seeking clear, honest advice on reducing risk. Common cybersecurity improvements businesses requested Government data revealed that 27% of UK businesses experienced a cyber incident in the past year. Ethos supported customers by focusing on practical, immediately actionable steps that strengthened security without disrupting productivity. What Changed in the Hybrid Work Experience? Hybrid working continued to mature. Businesses were less focused on where employees worked and more concerned with providing a consistent and frustration-free experience. Challenges businesses wanted to overcome Solutions that helped businesses modernise hybrid work The clearest insight from 2025: Hybrid work is successful when the experience is equal for everyone, regardless of where they work. Why Did Sustainability Shape More Technology Decisions? Sustainability has moved from being a target to becoming a measurable and operational priority. Businesses wanted to reduce waste, cut energy use and demonstrate environmental responsibility through everyday workplace decisions. Top sustainability actions of 2025 Ethos continued to champion sustainable print through its partnership with PrintReleaf.In 2025, Ethos and its customers offset more than 107 million printed pages, replanting over 12,800 trees and reforesting more than 128 acres. These figures illustrate how everyday print decisions can lead to measurable environmental benefits. What Problems Did Businesses Solve Through Technology Projects? Across various sectors, including legal, manufacturing, retail, and charities, businesses consistently face similar challenges. They wanted to modernise without disruption and improve efficiency without adding complexity. Common problems addressed in 2025 Improvements Ethos helped businesses achieve These upgrades helped businesses reduce costs, strengthen compliance and create more scalable and sustainable working environments. FAQ and Key Takeaways What was the most influential workplace trend of 2025? AI and automation supporting everyday tasks and reducing manual workload. What worried business leaders the most? Cybersecurity, particularly protecting hybrid workers and connected devices. Where did businesses see the fastest operational improvements? Digitising manual workflows, reducing print waste and modernising collaboration tools. Why did sustainability influence so many IT and print decisions? It shaped compliance, procurement, reporting and long-term planning. What did businesses ask for most often? Technology that is simple, secure, reliable and easy for teams to use. What Should Businesses Do Next? If you want to explore how these workplace trends apply to your business or identify opportunities to improve efficiency, security or sustainability, Ethos can help you plan your next steps. Speak with us today about Workplace Technology Services and how you can prepare for 2026.
Why Mid-Year Reviews Are Essential for Workplace Technology Success
August offers a valuable mid-point in the year to reassess, refine, and realign your workplace technology strategy. A proactive review could help your organisation close out 2025 stronger, smarter, and more sustainable. As we move into the latter half of the year, businesses face new challenges and opportunities. From shifting hybrid work patterns to evolving compliance and sustainability pressures, now is the ideal moment to evaluate how well your current technology setup supports your strategic objectives. At Ethos, we help organisations simplify and future-proof their operations through flexible, integrated workplace technology solutions. A mid-year technology review can deliver valuable insights, enabling your team to improve efficiency, reduce risks, and maximise investment returns. Why Act Now? The workplace technology landscape continues to evolve rapidly. Operational demands, cyber threats, budget constraints, and ESG commitments are all intensifying. According to Quocirca’s State of the Industry 2025 and Office Print Industry’s Identity Crisis reports: A mid-year review offers the perfect window to: 1. Drive Efficiency with Smarter Workflows Manual, repetitive processes slow down productivity and introduce risk. A review of your workflows can highlight opportunities to modernise and automate. In our article on Workflow Automation, we explore how organisations use intelligent business process automation to streamline operations, free up teams, and improve accuracy. Now’s the time to evaluate whether your processes are holding your teams back—and how the right technology can empower them to do more with less. 2. Secure Your Hybrid Workforce Hybrid working has extended your digital perimeter. This opens new vulnerabilities, especially in print, cloud collaboration and endpoint security. Quocirca notes that visibility and control are often lacking across decentralised infrastructures, making mid-year an ideal moment to strengthen your defences. Consider whether your cybersecurity strategy needs updating: Ethos offers a comprehensive suite of services to support cybersecurity resilience, from threat monitoring to disaster recovery planning. 3. Improve ROI with Scalable Technology Underutilised assets and siloed tools can result in unnecessary costs. A mid-year audit helps identify where spending isn’t delivering value and how to correct course. Through DaaS and TaaS models, Ethos enables businesses to access the latest technology with minimal capital expenditure. These flexible services reduce the total cost of ownership and improve operational agility. Our Health Optimisation Report shows that organisations that evaluate their tech stack mid-year often see improvements in performance and cost-efficiency by year-end. 4. Align Technology with Your ESG Strategy Sustainability is now a strategic priority, and businesses are being measured on how well they manage their environmental footprint. Quocirca’s research highlights a growing expectation for partners to provide transparent, circular and measurable sustainability initiatives. Your mid-year review should assess: Ethos helps clients embed sustainability into their technology lifecycle, from low-energy devices to responsible asset recovery and carbon reduction tools. View of Building Greener Workplace’s Guide for more information. 5. Set the Stage for Smarter Year-End Planning August is often a quieter period, making it an ideal time to get ahead of Q4 procurement, strategic planning and budget forecasting. A mid-year review helps you: According to Quocirca, the most resilient businesses treat their technology as a living, evolving ecosystem, not a static asset. Mid-Year Review Questions to Ask To get started, consider: Partner with Ethos for a Smarter Second Half At Ethos, we take a consultative, client-first approach to workplace technology. From MPS and workflow automation to cloud, AV and cybersecurity, we help you build scalable, secure, and sustainable operations tailored to your goals.
Smarter, Greener Workplaces: How Sustainable Technology Supports Better Business
Sustainability is no longer just a buzzword—it’s a business priority. From reducing operational costs to meeting ESG goals, organisations are rethinking the way they work to minimise their environmental impact. At Ethos, we help businesses take practical, meaningful steps toward sustainability through future-ready workplace technology. Why Sustainable Tech Makes Business Sense With more organisations setting net-zero targets and environmental expectations rising across supply chains, sustainability is now a key part of how companies evaluate partners, make decisions, and operate. But it’s not just about compliance—there are tangible business benefits, too. Choosing sustainable solutions can help: Sustainable technology supports smarter, leaner, and more resilient operations—without compromising productivity. How Ethos Supports Greener Workplaces At Ethos, sustainability is a fundamental aspect of our workplace solutions. Whether reducing paper waste or cutting energy use, our services are designed to help businesses operate more responsibly while still getting the job done. Reforesting Print with PrintReleaf Every page printed can have a positive impact. Through our integration with PrintReleaf, we help businesses automatically reforest paper usage. For every 8,333 pages printed, a tree is planted in certified reforestation projects worldwide. It’s tracked, verified, and aligned with sustainability reporting needs. So far, Ethos customers have: View our PrintReleaf impact Smarter, More Efficient Devices Our technology solutions include energy-efficient print and IT hardware that reduce electricity use and minimise environmental impact without slowing teams down. With the right infrastructure, businesses can save on energy while improving performance. Built-In Recycling and Device Return We make it easy to manage end-of-life hardware responsibly. From toner cartridges to retired equipment, Ethos supports recycling and return schemes that reduce landfill waste and support circular economy principles. Digital Workflows That Cut Paper Use With solutions like Managed Print Services, Document Management, and Workflow Automation, Ethos help businesses reduce their paper footprint by digitising and streamlining routine processes, making teams more efficient and reducing environmental impact. Scalable, Sustainable Solutions for Every Business No two businesses are the same, and neither are their sustainability goals. That’s why our approach is always tailored. By working closely with each organisation, Ethos deliver scalable solutions that meet operational needs and align with broader sustainability strategies. Our offering includes: Built for Now, Ready for What’s Next As sustainability continues to shape the way organisations operate, it’s clear that the businesses leading the way are those that take action today. Ethos supports that journey with workplace technology solutions that are practical, scalable, and built for long-term value. Ready to Take the Next Step? Talk to us about how sustainable technology can support your environmental and operational goals.
Unlock Efficiency and Cut Costs with Data-Driven Workplace Solutions
In today’s competitive business environment, leveraging data analytics is no longer optional—it’s essential. At Ethos, we combine innovative workplace technology with advanced analytics to help organisations optimise operations, drive efficiency, and achieve measurable cost savings. Optimise Operations with Actionable Insights Understanding how resources are utilised across your business is the first step toward efficiency. Through advanced analytics, Ethos helps organisations uncover inefficiencies, streamline workflows, and implement solutions that enhance productivity. For example, our Managed Print and Document Services (MPS & MDS) are designed to optimise print environments by reducing waste, strengthening security, and improving overall performance. Meanwhile, our tailored workflow automation services simplify manual processes, freeing employees to focus on activities that generate greater value. Predict and Prevent Challenges with Analytics Predictive analytics allows businesses to avoid potential issues, ensuring smoother operations and smarter resource allocation. Ethos’ integration and automation solutions empower organisations to minimise waste, identify inefficiencies, and streamline processes before bottlenecks occur. Whether it’s through automating routine tasks or forecasting maintenance needs, our solutions not only reduce operational costs but also support business continuity and growth. Smarter Decisions Through Centralised Data Ethos offers tools to break down data silos and provide real-time visibility across your organisation. Our data integration solutions ensure decision-makers have access to a unified operational view, empowering faster, more strategic decision-making. By harnessing analytics, organisations can respond to changing needs with agility and confidence, improving short- and long-term outcomes. Sustainability Aligned with Efficiency At Ethos, we understand the growing importance of sustainability. Our eco-conscious technology solutions include energy-efficient devices and the PrintReleaf carbon offset programme, allowing organisations to meet their environmental objectives without compromising performance. Data analytics further supports these efforts by tracking energy usage and waste reduction, helping businesses align cost-saving measures with sustainability goals. Ready to Redefine Your Workplace? For over three decades, Ethos has been a trusted partner in workplace technology, delivering tailored solutions that simplify complexity and drive value. From advanced automation to sustainable print and IT services, we are committed to helping businesses succeed in an increasingly digital world. Book your consultation today to discover how Ethos can transform your workplace, reduce costs, and ensure your operations are ready for the challenges ahead.
Why a Business Health Check Is Essential for 2025
As we enter 2025, businesses face a dynamic landscape driven by hybrid work models, advancements in automation, and growing cybersecurity threats. With these challenges come growth opportunities—but only for organisations that are prepared. A business health check is a vital tool for evaluating where your company stands today and ensuring your strategy is aligned with the future of work. The Evolving Workplace Landscape in 2025 The modern workplace has transformed dramatically. Hybrid working has become the norm for many organisations, introducing new complexities in maintaining collaboration, security, and productivity. Digital transformation has accelerated, fuelled by advancements in AI, Robotic Process Automation (RPA), and data analytics. However, as businesses rely on digital processes, cybersecurity risks grow more significant. The UK Cyber Security and Resilience Bill, expected to expand in 2025, highlights the need for organisations to strengthen their data security and reporting practices. Sustainability is another critical priority. The UK government’s commitment to net-zero targets has made eco-friendly business practices imperative for organisations striving to stay compliant and competitive. For leaders and decision-makers, the question is clear: Is your organisation equipped to navigate these challenges while maintaining agility and resilience? The Benefits of a Business Health Check A business health check offers a structured way to: How Ethos Can Support Your Business in 2025 At Ethos, we specialise in empowering organisations with transformative workplace technology solutions. With over 30 years of expertise, we help businesses overcome challenges, adopt innovative tools, and drive operational efficiency. Comprehensive IT Health Checks Managed Print and Document Services Workflow Automation & RPA AV & Hybrid Work Solutions Sustainability Initiatives What to Expect from an Ethos Business Health Check An Ethos business health check includes: Embrace Change and Drive Success In today’s fast-moving business environment, staying still isn’t an option. A business health check with Ethos is your first step toward achieving operational excellence, securing your organisation’s future, and standing out in a competitive marketplace. Book Your Free Business Health Check Today Discover how Ethos can help your organisation succeed in 2025 and beyond. Schedule your free Business Health Check today and take the first step toward a more secure, efficient, and sustainable future.
Ethos Successfully Recertified for ISO14001 and ISO9001
We are proud to announce that Ethos has again achieved recertification for ISO14001 (Environmental Management) and ISO9001 (Quality Management), extending our accreditation for 12 months. This accomplishment highlights our dedication to maintaining the highest standards in quality and environmental responsibility, ensuring we continue delivering exceptional value to our clients and stakeholders. The ISO14001 certification reflects our commitment to environmental sustainability, focusing on reducing environmental impact and adopting eco-friendly practices. Meanwhile, ISO9001 demonstrates our focus on quality management, showcasing our ability to consistently deliver reliable, client-focused solutions through robust and efficient processes. Lisa Mawditt, Accreditations Manager, comments, “This achievement cements our ongoing commitment to maintaining the highest standards of quality management and environmental responsibility. It is a reflection of our team’s hard work, continuous improvement efforts, and adherence to global best practices, which we continue to uphold as we strive for excellence and environmental stewardship in all our operations.” These certifications reaffirm Ethos’s position as a trusted workplace technology services partner. Adhering to these globally recognised standards ensures we meet and exceed expectations while fostering a culture of accountability, innovation, and sustainability. As we celebrate this milestone, we recognise the efforts of our team to achieve and maintain these standards. Looking to the future, we remain focused on continuous improvement, working to deliver outstanding quality and sustainable practices that make a positive impact. Thank you to everyone at Ethos for your dedication and hard work in making this possible. Visit our insights page to learn more about our certifications and how we’re shaping the future of workplace technology services.
Ethos Reaccredited to the Mayor of London’s Good Work Standard at Excellence Level
Ethos is delighted to announce that we have been reaccredited to the Mayor of London’s Good Work Standard at the prestigious Excellence Level. This recognition highlights our ongoing commitment to creating a fairer, healthier, and more inclusive workplace for all. The Mayor’s Good Work Standard, launched in 2019, sets the benchmark for the highest employment standards in London. It celebrates organisations prioritising employee wellbeing, diversity, lifelong learning, and fair employment practices. Ethos first achieved accreditation in 2020, and since then, we have made significant progress across all four pillars of the Good Work Standard: fair pay and conditions, workplace wellbeing, skills and progression, and diversity and recruitment. Key Achievements The review panel praised Ethos for several standout initiatives, including: These initiatives reflect our belief that investing in our people strengthens our organisation and fosters a more inclusive and dynamic workplace. A Commitment to Progress Ethos is committed to championing the Good Work Standard by aligning best practices across our Group of companies at all locations. Although this is a London-based accreditation, we are working towards making a fairer, inclusive, and diverse environment for all, wherever we have a presence. For more information on becoming an accredited employer, please visit the London.gov website.
Ethos Celebrates ISO45001 Reaccreditation for Excellence in Health & Safety
We are thrilled to announce that Ethos has successfully achieved ISO45001 reaccreditation as of 29th October, underscoring our continued commitment to health, safety, and wellbeing standards across our organisation. This prestigious reaccreditation affirms Ethos’s dedication to creating a safe working environment for our teams, clients, and partners. A significant highlight of this year’s reaccreditation process has been the successful implementation of our new health and safety platform. This robust platform has played an essential role in enhancing our health and safety measures, helping us achieve greater operational efficiency and even higher safety standards across all our projects. Ethos’s investment in this technology demonstrates our proactive approach to improving safety processes and ensuring full compliance with the latest ISO45001 requirements. Reflecting on this accomplishment, Lisa Mawditt, Accreditations Manager, shared her enthusiasm: “We are delighted to have secured another 12 months of ISO45001 accreditation. This achievement highlights the dedication of our team and their hard work in upholding the highest health and safety standards, ensuring Ethos remains a trusted name in the industry.” Visit our Insights Page for the latest news, updates, and articles on how we continually enhance our services, ongoing achievements and future accreditations. We thank our clients and partners for their ongoing support and look forward to building on this accomplishment over the coming year. We are committed to fostering a safe, sustainable, and progressive future at Ethos.
Elevating Print Security in 2024: Essential Insights and Strategic Imperatives for SMEs
Print security is increasingly critical in today’s digital-first landscape, especially for SMEs. According to the Quocirca Print Security Landscape 2024 report, print security risks are mounting, fuelled by hybrid work models and more sophisticated cyber threats. As businesses adapt and grow, it’s essential to ask whether your print security measures are robust enough to meet these evolving challenges. Key Findings and Strategic Implications for SMEs Turning Print Security from a Challenge into a Strategic Advantage SMEs have a unique opportunity to transform print security into a strategic advantage. By collaborating with experts who understand the specific needs of SMEs, organisations can adopt tailored print security solutions that align with their growth and compliance objectives. Ethos is committed to helping organisations of all sizes navigate today’s print security landscape with expert guidance and customised, secure solutions. Discover how we can help you build a resilient, compliant print environment designed to scale with your ambitions. Reach out to Ethos to explore tailored solutions that protect your data and prepare you for tomorrow’s print security challenges. By investing in a proactive print security strategy, SMEs can safeguard their data, enhance trust, and gain a competitive edge that prepares them for future digital challenges. Source: Quocirca Print Security Landscape 2024
Ethos Recertifies ISO 27001 Accreditation for Another 12 Months
ISO 27001 Recertified Ethos is proud to announce that it has successfully recertified the ISO 27001 accreditation for another 12 months. The certification was awarded to Ethos after a rigorous assessment of its information security management system. ISO 27001 is an internationally recognised standard that provides a framework for companies to manage and protect their sensitive information. This demonstrates Ethos commitment to ensuring the safety of both systems and data from external threats: both intentional and unintentional. Lisa Mawditt, Accreditations Manager, comments “We are exceptionally pleased to have achieved recertification of the ISO 27001 accreditation. “This is testament to our ongoing commitment to maintaining the highest standards of information security and control of risk. Ensuring systems, technology, data and reputation of both our customers and ourselves, are protected.” With this recertification, Ethos/Pinnacle/Walters continues to demonstrate its dedication to maintaining the highest levels of information security, providing its customers with the peace of mind that comes with knowing that a robust ISMS is in place. Related Posts Automated Data Extraction Device as a Service Adoption Workflow Automation in the Corporate World Hyperautomation: Revolutionising Your Business from the Inside Out 2023, the time to refresh and review. The time to take action.