How to prevent IT downtime becoming company downtime

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As the summer holiday season approaches, you may be wondering who can manage IT systems when key staff members are on annual leave.

If only one or two people hold the expertise to keep your IT infrastructure up and running, it’s daunting to think how to deal with unforeseen IT issues.

This is a good moment to consider the benefits of year-round managed IT services to supplement your team and avoid any decreased productivity from downtime.

In this blog, we consider 5 benefits of managed IT services for small and medium-sized businesses and organisations:

1 Always-on IT monitoring

The major benefit of outsourcing IT functions is access to reliable IT support with round-the-clock monitoring and support so you can take leave yourself knowing your systems are looked after.

With a managed service provider taking care of routine maintenance, updates and backups, you can focus on your core competencies and strategic initiatives, knowing that the IT infrastructure is in safe hands.

A managed service provider will also proactively maintain systems, detecting and resolving potential problems before they escalate to ensure continuous operations.

2. Predictable technology costs

Another primary benefit of managed IT services, particularly for small companies, is the cost savings they offer. Instead of growing an in-house IT department, outsourcing IT operations can prove to be a more cost-effective solution.

All-inclusive IT packages mean you pay for only the services you need, when you need them. A flat-rate predictable cost structure helps companies allocate their budgets more predictably and avoid unexpected expenses.

3. Up-to-date IT expertise

You may have experienced that finding IT professionals to hire is difficult, particularly if you’re competing with larger organisations.

Managed IT services bridge this gap by providing access to experienced IT consultants. These professionals stay up to date with the latest industry trends such as cloud services, security protocols and best practices, ensuring that you receive top-notch IT support and guidance.

4. Security and data protection

Cybersecurity threats pose a significant risk to your business or organisation, which realistically may lack the robust security measures and protocols implemented by larger corporations.

Managed IT services provide comprehensive security solutions, including advanced firewalls, intrusion detection systems, antivirus software and data encryption.

A good managed services provider will also conduct regular vulnerability assessments and implement proactive measures to safeguard critical business data.

In the event of a cyberattack or data breach, your technology partner should have disaster recovery plans in place to minimise damage and ensure swift recovery.

5. Scalability and flexibility

Managed IT services also offer the flexibility to adapt to changing business requirements. Whether it’s onboarding or offboarding users, expanding storage capacity or integrating new technologies, MSPs can quickly adjust resources to accommodate growth.

This scalability eliminates the need for extensive planning, purchasing new hardware, or dealing with complex migrations, allowing you to be agile and responsive to changing market dynamics.

Discover Objective

Part of the Ethos Group of companies, Objective is a managed IT services provider that works with you to deliver flexible, cost-effective and best-in-class solutions to help your business grow.

Discover how Objective can support you.

Ethos Head Office, 72 Leadenhall Market, London, EC3V 1LT